Question 1

How dose it work?

Accepted Answer

Cradlewise is the only crib that responds to your baby before they cry. The built-in monitor senses early wake-up signs and starts bouncing automatically to soothe them back to sleep. By addressing movements rather than cries (unlike other smart cribs), the whole family gets longer stretches of sleep. Cradlewise learns and adapts to your little one’s schedule, forecasting sleep and wake-up times.

Question 2

What size is the Cradlewise Smart Bassinet and Crib?

Accepted Answer

The crib is similar to other mini cribs. The exact dimensions are 40” L X 25” W X 42” H, weighing 88.2 lbs. Two people can lift the crib, and it's easily moved into place by sliding it on carpet or wood floors (without ever making a scratch).

Question 3

What is the policy for late/non-delivery of items ordered online?

Accepted Answer

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

Question 4

Until what age can my baby stay in the Cradlewise Smart Crib?

Accepted Answer

Our crib is designed to be used from day one of bringing your baby home until it’s time to transition to a toddler or twin bed—around two years of age, up to 33 pounds, or when they start climbing the rails.

Question 5

Does the Cradlewise Smart Bassinet and Crib bounce all night long?

Accepted Answer

The smart soothing features are only activated when the built-in monitor notices your baby begins to stir. The crib bounces for no more than 30 minutes at a time. Once your baby falls asleep again, it stops bouncing. You can gradually reduce the sensitivity, so it takes longer for the motion to kick in. Eventually, your child will learn to self-soothe without needing any movement.

Question 6

Can we see Cradlewise in person?

Accepted Answer

Yes! With Nextdoor Nursery you can schedule time with someone in your area to see Cradlewise set up in their home. Or visit Babylist Flagship Showroom at 211 South Beverly, Drive, Beverly Hills, CA 90212.

Question 7

What certifications does Cradlewise Smart Bassinet and Crib have?

Accepted Answer

Your baby's safety is paramount. We've done extensive testing, and the crib meets or exceeds all U.S. Consumer Product Safety Commission safety standards for bassinets, non-full-size baby cribs/play yards, and crib mattresses

Our crib is certified by JPMA. The JPMA Certification Seal signifies a product that meets additional safety requirements.

We're also GREENGUARD Gold Certified which ensures our crib is clear of 10,000 chemicals and volatile organic compounds (VOCs) commonly known to pollute indoor air.

The electronics powering the Cradlewise Smart Crib are Federal Communications Commission (FCC) certified.

Question 8

Is there a trial period? What if it’s not right for us?

Accepted Answer

We know how hard adjusting to new life (pun intended!) can be. That's why we want to give you as much time as you need to decide if Cradlewise is right for your family. Your 60-night trial will start the first day you place your baby in the crib. If it doesn’t work for you, simply let us know, we’ll pick it up.

Question 9

Where can I see reviews from Cradlewise users?

Accepted Answer

We are so lucky to have an incredible community of parents using Cradlewise, whose babies have clocked almost 7 million hours of sleep in the crib. You can hear about their experience in their own words on our Reviews page.

Question 10

I’m concerned that my Cradlewise crib might become outdated in the future. How can I ensure that I’ll have access to the latest features?

Accepted Answer

At Cradlewise, we provide Over-the-Air (OTA) updates for our cribs, ensuring they always have the latest functionality, features, and improved algorithms for sleep state detection even after purchase. Stay informed about updates through our newsletters. Keep the mobile app updated from the App Store or Google Play Store for the latest features and performance improvement We are committed to continuously improving your baby's sleep environment,  adapting to your changing parenting needs and providing a future-proof solution.