CradlewiseProtect
2 years of protection and care for better sleep
Extended warranty that goes the extra milestones
Know you're covered—select this plan within 60 days of your smart crib's delivery and enjoy peace of mind for two full years.
Expert Support
UFile claims quickly and easily, and get the support you need 24X7 — whether by phone or chat.
Replacement Guarantee
If your Cradlewise crib can't be repaired, we'll replace it. No shipping fees, no hassle.
$0 deductibles, $0 fees
No need to pay a deductible, fees or file for reimbursement. Worry-free coverage without the extra costs.
No annual claim limits
Request service or repair anytime. You're covered every time without the worry of reaching an annual limit.
Already a Cradlewise parent?
All the care, without the hidden costs
They go from tiny to toddler in the blink of an eye, and we're here to make sure you are covered from day one. With 2 years of worry-free protection, you can enjoy the peace of mind that comes with added benefits and savings on out-of-pockets costs.
How to request service
Contact us
Email: support@cradlewise.com
Phone: +1 (888) 717-2735
We're available daily from
9 am to 9 pm EST
Provide Documentation
Get support
Once your request is registered, our team will reach out to you to provide the support you need - whether over the phone or an on-site visit.
Get your
CradlewiseProtect
Add a protection plan in checkout when purchasing Cradlewise Smart Crib
Already own the Cradlewise Smart Crib?
Frequently Asked Questions
When does the warranty period start?
The protection plan period begins on the day your smart crib is delivered to you.
What's covered in the standard 1-year warranty?
The standard 1-year warranty covers all manufacturing defects. You can read more about ithere.
What happens if I return my crib?
If you return your crib within the 60-night-free-trial policy or cancel before your product is delivered, your plan will be automatically canceled, and you will receive a full refund. Please note, CradlewiseProtect Plans cannot be canceled after the free trial period ends.
Do I need to register my product after purchasing a CradlewiseProtect plan?
Your product is automatically registered, so there's nothing additional for you to do. You'll receive the Protection plan's terms and conditions by email shortly after your product is delivered. Be sure to save your product receipt and confirmation email for future reference.
Is my CradlewiseProtect Plan transferable to a new owner if I sell or gift my product?
No, the extended warranty is not transferable.
The purchase is a gift. Can I transfer the protection plan to the recipient?
Yes, the recipient has to just let us know the order ID and your email ID while claiming.