Cradlewise - Hundred Nights Risk Free Trial Policy

We're updating our pricing on April 1. A note from our founders.

An important message from our co-founders, Radhika and Bharath

March 21, 2023

Dear Cradlewise Family,

We've made a difficult decision to reduce the savings on advance orders of the Cradlewise Smart Crib, effective Saturday, April 1.

As the owners of a growing business and parents of two kids, it’s not a decision we take lightly. Cradlewise is on a mission to provide more families with the tools and support they need to get more sleep. Part of that commitment means continuing to provide the best possible experience for our community.

I know you must be sick and tired of hearing about “inflation” and “supply chain” issues. We are, too! With the cost of raw materials like aluminum and wood up by 25%, coupled with rising warehouse costs, adjusting savings is a step that we need to take to continue to build the best possible product, and deliver it on time to the families we serve.

We are committed to producing the highest-quality product for your baby. Crafted with sustainable materials and certified safe for your little one and your home, Cradlewise is GREENGUARD Gold certified. In addition to the world-class engineering powering the crib, our team is also available to support your sleep journey every step of the way. (We're also there if you just need a pep talk at 3 a.m.)

So what’s changing? Our current retail price will remain fixed at $1,999. But starting in April, we will be reducing the savings on advance orders from $100 to $50 for each month.

For example, if you plan your order one month ahead, the new price would be $1,949 compared to $1,899. The lowest price will be $1,699 instead of the current price of $1,399.

Thank you for being part of the Cradlewise community. We remain steadfast in our commitment to transparency and helping families every step of the way. We will continue to honor the current pricing structure through March 31, 2023.

For any questions or concerns, please click on the chat icon on your bottom right corner.

With love,

Radhika and Bharath Patil
Cradlewise founders

Cradlewise 100 Nights Risk-Free Trial Policy

You Have 100 Nights To Make A Decision,

It takes a minute to fall in love but about 100 nights to form a commitment with our product(s). The 100 Nights starts only from the day you first place your baby in the crib. In case your baby doesn't feel the warmth and fuzzies with Cradlewise, we'll gladly take it back with absolutely no hassles and give you a 100% refund.

100 Nights Risk-Free Trial Policy:

We believe that a bassinet and a crib are a very important part of your baby's first 2 years, something they are going to spend a whole lot of quality time on.

At Cradlewise, we let you try our products for 100 Nights in the comfort of your own home, before you decide if you want them to keep or not. If you ultimately decide our product is not right for your baby, we will do our best to ensure that the return process is as hassle-free as possible and give you a full 100% refund. Some babies do need a “break-in” period to get used to a new product.

Exceptions To Return/Refund Under 100 Nights Trial Offer:

To ensure that the offer is not being misused, we have identified some exceptions to the 100 Nights Risk-Free Trial Offer which are as below.

Return/Refund requests will not be entertained in case of improper usage or physical damage to the product. You are expected to return the Cradlewise product(s) in a good condition.
Return/Refund requests will not be entertained if any of the electronics or mechanical parts are missing or handled without care.
Return/Refund requests will not be entertained if any severe liquid spillage, stains, dirt, or damage is found on the product during the inspection process.
Return/Refund requests will not be entertained if the product is used on an improper surface without proper support.
Return/Refund requests will not be entertained if the product is found to be exposed to cold/hot temperatures for a period of time that causes the materials to tear or permanently deform.

Terms & Conditions For 100 Nights Risk-Free Trial Offer:

100 Nights Risk-Free Trial is applicable only on Cradlewise Smart Crib.
100 Nights Risk-Free Trial is applicable from the day you first place your baby in the crib.
100 Nights Risk-Free Trial is not applicable for Fitted Sheets or Mattress covers.
You may decide to return the products any time before the end of 100 Nights for a full refund. In case any freebies are provided with the order, the refund will be after deducting the freebie cost.
Return and Refund on 100 Nights Risk-Free Trial offer will not be applicable if the product falls under Exception to Return/Refund under 100 Nights Trial.
Our 100 Nights Risk-Free Trial offer applies only to the original purchaser of genuine Cradlewise product(s) purchased from https://cradlewise.com and is limited to one return per household.
Please retain the original box/package of your Cradlewise Smart Crib. You’ll need to re-pack the unit to make a refund claim, without it, Cradlewise reserves the right to reject any claim under the 100 Nights Risk-Free Trial Offer.
We require you to email us the photographs of the returning product(s) while opting for a refund.
Returns will be inspected and picked up within 7 days of raising a return request.
All approved refunds will be processed within 5 to 10 working days once the product(s) has been picked up for return.
The final decision on refund under the 100 Nights Risk-Free Trial offer will be made by Cradlewise Inc.
The company reserves the complete right to refuse any request claim if it doesn't fulfill the Terms and Conditions of the 100 Nights Trial Offer.
Disputes, if any, are subject to the respective state jurisdiction(s) only.

If you believe you've received a damaged or defective product or any missing component, the first thing you do is contact our customer support at +1(888) 717-2735 or email us at support@cradlewise.com. If we determine the product failed under warranty we will replace it for you at no extra cost.

Save up to $600